Privacy Policy

Your Privacy, Our Priority

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Effective Date: 15 March 2025

1. Introduction

Welcome to iShine Cleaning Services (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website ishine.my.

2. Information We Collect

We may collect and process the following types of personal data:

  • Personal Information: Name, email address, phone number (only if provided voluntarily through future contact forms).
  • Website Usage Data: Information about your visits, including IP address, browser type, pages viewed, and referral sources, collected via Google Analytics and our traffic analysis plugin.
  • Social Media Data: Interaction with our Facebook page (likes, comments, shares, and messages sent through Facebook Messenger).
  • Advertising Data: If we choose to run social media ads, such as Facebook Ads including Google Ads, in the future, we may collect data on ad interactions, user preferences, and demographic insights.

3. How We Use Your Data

Your personal data may be used for the following purposes:

  • To respond to your inquiries (if a contact form is implemented in the future).
  • To analyze website traffic and improve user experience.
  • To run targeted advertisements and measure ad performance (if applicable in the future).
  • To comply with legal and regulatory obligations.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These may include:

  • To respond to your inquiries (if a contact form is implemented in the future).
  • Essential cookies for website functionality.
  • Analytics cookies (Google Analytics) to track visitor behavior.
  • Advertising cookies (if social media ads, including Google Ads are implemented in the future).

You can manage your cookie preferences through your browser settings.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers: Third-party providers for analytics, advertising, and website management.
  • Legal Authorities: When required by law, regulation, or court order.
  • Advertising Platforms: If and when we run social media ads, including Google Ads.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes stated in this policy. Website analytics data is retained per Google Analytics’ policies.

7. Security Measures

We implement security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of data transmission is completely secure.

8. Your Rights Under Malaysia PDPA

You have the right to:

  • Access and request a copy of your personal data.
  • Correct any inaccurate or outdated personal data.
  • Withdraw consent (where applicable) for data processing.
  • Request deletion of your personal data under certain conditions.

To exercise your rights, contact us at +6018-3556999.

9. Third-Party Links

Our website may contain links to external sites, including Facebook. We are not responsible for the privacy practices of third-party websites.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For any questions regarding this Privacy Policy, please contact us at:

iShine Cleaning Services
No 55-1, Jalan Puteri 5/18,
Bandar Puteri,
47100 Puchong, Selangor.
Phone: +6018-3556999

By using our website, you agree to the terms of this Privacy Policy.