Booking Process

Simple Steps to Book Your Cleaners

Home / Booking Process

How Our Booking Process Works

Need help booking a cleaner? Follow our easy booking process to schedule home, office, or commercial cleaning in just a few simple steps.

  • 1. Contact us for inquiries

    • Contact our Klang or Puchong office via WhatsApp or call for assistance.
    • Provide details like your location, type of cleaning service, preferred date and time.

  • 2. Availability Check

    • Our admin team will check the schedule and confirm if your preferred time slot is available.

  • 3. Quotation & Confirmation

    • We'll share the service rates and terms for your review.
    • Confirm the booking once you’re happy with the details.

  • 4. Cleaner Assignment

    • We'll assign available cleaners to your booking.
    • Cleaner details can be provided upon request.

  • 5. Booking Confirmation via WhatsApp

    • A confirmation message will be sent to you via WhatsApp with all booking details.
    • Kindly review and verify the information to ensure everything is correct.

  • 6. Service Reminder

    • We'll send you a friendly reminder at 3:00pm, one day before your scheduled service.

  • 7. Service Execution

    • Our cleaners will arrive on time and carry out the cleaning.
    • You are encouraged to inspect the completed work and provide any feedback after the cleaning service.

  • 8. Payment & Receipt (If Post-Service Payment)

    • Make your payment after the service, if applicable.
    • Receipt is available upon request.

  • 9. Feedback & Follow-up

    • We appreciate your feedback and will use it to improve our services.